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Meet the AI chatbots replacing India's call

Published on: Oct. 15, 2025, 9:58 a.m. | Source: The Economic Times

At a startup in India, developers are improving AI chatbots that communicate like humans. LimeChat aims to drastically reduce customer service jobs by automating responses, cutting staff by 80% for 10,000 monthly queries. Cofounder Nikhil Gupta says once clients hire their AI agents, they won't need to hire people again.

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